Indian BPO industry

India leading the world in the BPO sector with its knowledge heads proving to be the best destination in the world for outsourcing.

BPO is been established in this country a decade ago to bring cost advantage, generate economies of scale and intellectual arbitrage. Visionaries are happy today that what they dreamed has proved and saved the world to a greater extent.

What made India the destination?

Economic Indicators

What companies look for in selecting an offshore location is the economics of the destination? India with a GDP of 9 to 10% proved to be the emerging economy for any company to kick start their operations. In the deepest recession visible in 2008 due to global financial crisis, India showing resilience to this and growing at 8 to 9% annually is a practical example of why India is ahead of other countries as Outsourcing destination.

Geographical Indicators

Indian placed in the safe geographies of the world with decent climate has been an attractive place to live and work. There has been a limited scope for natural calamities in India compared to the rest of the world.

Knowledge indicators

With knowledge pool of 500 million and strong education system proved India to be the destination for the future business place. Indians are present everywhere and there list is countless in fortune 500 companies. Today India has more SME (subject matter expertise) then anywhere in the world.

Employee costs

India with a rich knowledge pool and cost advantage as always proved to the destination for intellectual arbitrage.

Language Skills

English part of the curriculum and the medium in Indian schools helped India maintain an edge over the other Asian and Latin American countries.

Politics

Governments in India have always provided a stable ruling and investor friendly climate to attract overseas investments. The government has developed several SEZ (special economic zones), I.T parks, Regulating authorities, Employment societies, infrastructure initiatives and education programs.